{"id":7801,"date":"2026-02-10T16:14:46","date_gmt":"2026-02-10T16:14:46","guid":{"rendered":"https:\/\/bredaatelier.com\/?page_id=7801"},"modified":"2026-02-14T20:43:07","modified_gmt":"2026-02-14T20:43:07","slug":"shipping-info-and-returns","status":"publish","type":"page","link":"https:\/\/bredaatelier.com\/pt\/shipping-info-and-returns\/","title":{"rendered":"Shipping Info and Returns"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7801\" class=\"elementor elementor-7801\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a951b8 e-grid e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"1a951b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-711aaf7 elementor-widget elementor-widget-spacer\" data-id=\"711aaf7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e3e389f e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"e3e389f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a3084d6 elementor-widget elementor-widget-heading\" data-id=\"a3084d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Envios e Devolu\u00e7\u00f5es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-206be97 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"206be97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><p><b>Para onde enviam?<\/b><\/p><p>Atualmente, enviamos para a UE, Isl\u00e2ndia, Liechtenstein, Noruega e Su\u00ed\u00e7a.  Se quiser fazer uma encomenda, mas n\u00e3o encontrar nenhuma op\u00e7\u00e3o de envio para o seu pa\u00eds, entre em contacto com Alexandra Breda<span class=\"Apple-converted-space\">\u00a0 <\/span>para <a href=\"mailto:info@bredaatelier.com\">info@bredaatelier.com<\/a> e encontraremos a melhor solu\u00e7\u00e3o.<\/p><p>\u00a0<\/p><p><b>Com que empresa de transporte trabalha?<\/b><\/p><p>Os envios s\u00e3o feitos atrav\u00e9s dos  Correios de Portugal (CTT), pelo que receber\u00e1 a sua encomenda atrav\u00e9s dos CTT ou dos correios do seu pa\u00eds.<br \/>Todas as encomendas s\u00e3o enviadas por correio registado com trackng, pelo que poder\u00e1 acompanhar a sua encomenda assim que for enviada.\u00a0\u00a0<\/p><p>\u00a0<\/p><p><b>Onde posso encontrar os custos de envio da minha encomenda?<\/b><\/p><p>Os custos de envio incluem portes, embalagem e taxas de manuseamento.<br \/>\u2028Depois de adicionar os artigos ao seu carrinho de compras, a loja indicar\u00e1 um valor aproximado dos custos de envio da sua encomenda. No momento do checkout, o valor total ser\u00e1 apresentado.<br \/>Se encontrar inconsist\u00eancias ou erros nos custos de envio ao combinar dois ou mais artigos na mesma encomenda, entre em contacto,  para saber se \u00e9 poss\u00edvel fazer algum ajuste.\u00a0<\/p><p>\u00a0<\/p><p><b>Quanto tempo demora a minha encomenda a chegar?<\/b><\/p><p>As encomendas s\u00e3o enviadas entre 1 e 3 dias \u00fateis ap\u00f3s a sua realiza\u00e7\u00e3o.<\/p><p>Todas as encomendas s\u00e3o enviadas pelos Servi\u00e7os Postais Nacionais CTT, atrav\u00e9s de correio registado com tracking. Verifique a sua caixa de entrada (e spam) para obter o n\u00famero de tracking e acompanhar o seu pedido.<\/p><p>De acordo com os CTT, estes s\u00e3o os prazos de entrega:<br \/>1-2 dias \u00fateis para Portugal<br \/>4-7 dias \u00fateis para a Europa<br \/>+ 7 dias \u00fateis para o resto do mundo<\/p><p>Podem ocorrer atrasos, dependendo do funcionamento dos servi\u00e7os postais no pa\u00eds de destino.\u00a0<\/p><p>Nas encomendas internacionais: quando estas chegarem ao seu pa\u00eds, poder\u00e1 acompanh\u00e1-las no site dos servi\u00e7os postais nacionais, estes ir\u00e3o fornecer-lhe informa\u00e7\u00f5es sobre o estado do envio e a entrega.\u00a0<\/p><p>Pode sempre verificar o seu n\u00famero de rastreio no site www.ctt.pt\u00a0<a href=\"http:\/\/www.ctt.pt\/\">www.ctt.pt<\/a><\/p><p>\u00a0<\/p><p><b>Posso fazer uma devolu\u00e7\u00e3o?<\/b><\/p><p>Lamento  que n\u00e3o esteja satisfeito com o seu pedido. Entre em contacto, para que possamos resolver a situa\u00e7\u00e3o da melhor forma. Pode fazer uma devolu\u00e7\u00e3o at\u00e9 14 dias ap\u00f3s a encomenda e o valor ser\u00e1 reembolsado assim que o artigo for recebido. de volta. Os custos de envio da devolu\u00e7\u00e3o s\u00e3o suportados pelo cliente.<br \/>Pode fazer uma devolu\u00e7\u00e3o at\u00e9 14 dias ap\u00f3s a encomenda e o valor ser\u00e1 reembolsado assim que for recebido.<br \/>Os custos de envio da devolu\u00e7\u00e3o s\u00e3o suportados pelo cliente.<\/p><p>\u00a0<\/p><p><b>O que devo fazer se a minha encomenda chegar danificada?<\/b><\/p><p>Lamento muito que isso tenha acontecido.<span class=\"Apple-converted-space\"> \u00a0<\/span>Embora eu trate cada encomenda com muito cuidado para que chegue em perfeitas condi\u00e7\u00f5es, n\u00e3o posso garantir que eventos inesperados ocorram durante o transporte.<br \/>Se a embalagem da encomenda estiver visivelmente danificada, pe\u00e7o que envie uma foto da encomenda e do seu conte\u00fado para <a href=\"mailto:info@bredaatelier.com\">info@bredaatelier.com<\/a> e veremos como resolver a situa\u00e7\u00e3o.<\/p><p>\u00a0<\/p><p>Qualquer outra quest\u00e3o, n\u00e3o hesite em contactar-me.<br \/>Alexandra Breda<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Shipping info and returns \u00a0 Where do you ship to? I am currently shipping to the EU and EFTA (Iceland, Liechtenstein, Norway and Switzerland). If you want to place an order but do not find any shipping option for your country, please contact Alexandra Breda\u00a0 to info@bredaatelier.com and we can arranje the best solution. \u00a0 Which shipping company do you work with? I work with the postal service of Portugal (CTT), so you will receive your order through the CTTs or your national postal service.All orders are sent by registered mail with tracking, you will be able to follow your shipment as soon as it is sent.\u00a0\u00a0 \u00a0 Where can I find the shipping costs for my order? Shipping costs include postage, packing and handling fees.\u00a0I always try to keep expenses as affordable as possible.After adding the items to your shopping cart, the store will give an approximate amount of shipping costs for your order.\u00a0At check-out the amount will appear in its entirety.If you find inconsistencies or errors in shipping charges when you combine two or more items in the same order, please contact me to find out if there is any adjustment possible.\u00a0 \u00a0 How\u00a0long will it take for my order to arrive? Orders are shipped between 1 and 3 business days after being placed. All orders are shipped with National Mail Services CTT, using\u00a0registered mail with tracking. Please check your inbox (and spam) for the tracking number. Accordingly, with CTT, these are the delivery times:1-2 business days to Portugal4-7 business days to Europe+ 7 business days to the rest of the world Delays may occur, depending on how mail services work in the country of destination, so please place your orders on time.\u00a0 All international orders: Once the packages arrive in your country, you should be able to track them on the national mail services website, as they will have more information regarding the shipping status and delivery attempts.\u00a0 You can always check your tracking number here on the website\u00a0www.ctt.pt \u00a0 Can I make a return? I am very sorry that your order is not to your liking. Please contact me so we can solve it in the best way.You can make a return up to 14 days after ordering and your value will be refunded as soon as it is received back.Return shipping costs are borne by the customer. \u00a0 What should I do if my order arrives damaged? I am \u00a0sorry that this has happened. \u00a0Although I handle each order with great care so that it arrives perfectly, I cannot guarantee that unexpected events occur during transportation.If the package of the order is visibly damaged, I ask you to send me a photo of the order and its contents.Contact me by email to info@bredaatelier.com and we will see how to resolve the situation. \u00a0 Any other question, don\u2019t hesitate to contact me.Alexandra Breda<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-7801","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/bredaatelier.com\/pt\/wp-json\/wp\/v2\/pages\/7801","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bredaatelier.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bredaatelier.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bredaatelier.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bredaatelier.com\/pt\/wp-json\/wp\/v2\/comments?post=7801"}],"version-history":[{"count":83,"href":"https:\/\/bredaatelier.com\/pt\/wp-json\/wp\/v2\/pages\/7801\/revisions"}],"predecessor-version":[{"id":8768,"href":"https:\/\/bredaatelier.com\/pt\/wp-json\/wp\/v2\/pages\/7801\/revisions\/8768"}],"wp:attachment":[{"href":"https:\/\/bredaatelier.com\/pt\/wp-json\/wp\/v2\/media?parent=7801"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}